COVID-19 Board Update
Falher Library / Bibliothèque Dentinger
Our Updated Business Continuity Plan as of June 2, 2020
We will continue to offer virtual services and remote support, and starting in July will add:
1. Our Summer Reading Program will be offered online.
2. Our book return will reopen on June 30th
3. All of our existing library memberships will be extended, until we reopen to the public
4. We will be offering limited, appointment-only curbside pickup, starting July 3rd, by appointment.
Please check the SRRED Community Calendar at https://play.smokyriverregion.ca/en/calendar/
for details on how to participate closer to the date, or contact the Board by email at falherregional.im.libraryboard@gmail.com if you have questions / concerns, or are interested in adding your voice to the Board.
Our Updated Business Continuity Plan as of April 7, 2020
Our Updated Business Continuity Plan as of April 7, 2020
The library building remains closed with no public access until further notice. Protecting our staff and communities is our priority, and we will only reopen when guidance from Alberta Public Health officials indicates the risk from COVID-19 has significantly subsided.
In the meantime, our staff are working to support you behind the scenes, and finding ways to keep services going despite being closed to the public. Plan to visit the Library website or our Facebook page often to keep help connected with us and others in your community.
If you do not already have a library card, please click on this link Get-A-Library-Card to apply for FREE access provided by the Peace Library System (PLS) to support the residents of all PLS municipalities during this difficult period.
Our staff are providing library and employment service support online, by phone and email, for reference questions, and as tech support to walk you through how to access:
1) Extensive provincial library e-resources using your personal devices (e-Books, e-Audiobooks, e-Magazines, e-Newspapers, Early Literacy resources and Homework Help, and more in English and French), and
2) How to search and apply for work, EI, and also we will provide basic information and links to resources and information on current Job Postings, Alberta Supports resources, and Provincial & Federal COVID-19 financial aid programs for both employees and employers.
If you do not have access to the internet at home, you can access library WiFi from our parking lot, using your library card and password, with your personal device. Please practice safe social distancing, and do this from the safety of the inside of your parked car. This video from Alberta Health Services is a great visual on how we can all do our part to help prevent the spread by social distancing. https://www.albertahealthservices.ca/topics/Page16997.aspx#social
Based on provincial advice and concerns about the life span of the virus on virtually any surface (including paper), the circulation of ALL physical library materials has been suspended. Our book return is closed, but you won’t be charged late fees on any items you have on loan.
Please do not share your library items with anyone outside of your household, since the circulation of these materials may unintentionally cause further spread of the virus within our community.
For additional help:
Contact the Main Library for help with accessing and using e-resources
By phone: (780) 837-2776 (leave a message) or email librarian@falherlibrary.ab.ca.
Contact the CERC for employment services
By phone: (780) 837-8009 (leave a message) or by email: crcfalher@falherlibrary.ab.ca.
Doreen or Maegan will get back to you as soon as possible.
We understand that it is nicer to see or speak with them directly, but we rely on your cooperation with a callback approach to protect the safety of our people so that we can continue to serve you.
Contact the Board if you have questions or concerns:
By email: at falherregional.im.libraryboard@gmail.com
By contacting members of the Board: https://www.falherlibrary.ab.ca/About-Us/Board-of-Trustees
By leaving a message with our staff, or by attending a Board Meeting.
Our next Board Meeting is May 5th at 7:00 pm, and details on how you can participate online or by phone, for this and subsequent meetings, will be posted one week in advance on our website’s Programs and Events tab, which is linked to the Smoky River Community Events Calendar.
You can also access the Calendar directly here at https://smokyriverregion.com/play/en/calendar/.
Thank you for your patience and cooperation. Together we’ll safely get through this difficult time.
As mentioned above the Falher library will be closed to the public for the forseeable future. Though that may seem daunting, I am still here to help! I will be working from home to answer all of your questions via Facebook, email, and phone. Feel free to contact me in any of these ways and I will get back to you as soon as possible. Some of the things that I can help you with are:
- Accessing AND training for the myriad of e-resources we have for our patrons.
- Renewing book and memberships.
- Help resetting passwords and updating account information.
- Providing you with all kinds of tools and resources on our facebook page.
Again, no one will be able to enter the library or interact with us one one one at this time but we will work hard to solve any problems and answer any questions that you may have for us. Please see our contact information below:
Website: www.falherlibrary.ab.ca
Facebook: https://www.facebook.com/FalherBibliotheque/
Email: librarian@falherlibrary.ab.ca
Phone: 780-837-2776
Thank you so much for your patience and understanding. Stay safe!
Maegan Morin
Falher Library / Assistant Manager